Hire A Private Lifeguard

Lifeguarding outside of a professionally controlled environment presents some challenges for property owners, their guests and lifeguards. Please consider the following policies, so you know what you can expect from our professional lifeguards in order to keep your event safe and running smoothly.

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1. Payment

Bookings are confirmed upon receipt of full payment. 

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2. Pool Requirements

The booking party (which may differ from the pool owner) is responsible for ensuring the following conditions are met:

• Water Clarity: The pool’s bottom drain must be clearly visible from the deck;

• Water Cleanliness: The pool must be free from algae, foam, and other debris;

• Water Sanitation: Filtration systems must be operational. Clients are strongly encouraged to check chlorine levels as part of party preparation (including saltwater pools); and

• Pool Deck: Free from any debris, clutter, damage, construction, etc.

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3. Supervision Requirements

Notifying your guests that lifeguards are present for the safety of ALL guests is a great idea. For those who will be attending with non-swimmers, they should be prepared to have a parent/guardian present with them IN the water so that lifeguards can effectively watch all swimmers. All non-swimmers, including adults, should remain in the shallow end.​ A visual barrier (i.e. rope/buoy-line) separating the shallow from deep end is highly recommended.

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Inaccurate guest count (including those not in the water) may result in forfeiture of booking due to unsafe supervision ratios.

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4. Weather Policy

Outdoor events carry an inherent weather risk. Refund requests may be made up to 48 hours before the party start, subject to a 4% processing fee. Alternatively, clients may reschedule their booking with at least 48 hours notice, subject to lifeguard availability.

 

If inclement weather arises during the scheduled party time, lifeguards will clear the pool. This includes at the first sound of thunder, visibility issues due to heavy rain or adverse health concerns resulting from poor air quality. Swimming will not resume until 30 minutes have passed since the last sound of thunder. Inclement weather does not extend the booking time and refunds are not issued for missed swimming.

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Inclement weather includes, but is not limited to: thunder & lightning, heavy rain and AQHI 10+.

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5. First Aid

First aid may not always be possible for a lifeguard to administer. If required, they may need to vacate the pool prior to dealing with a first aid emergency. 

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6. Pool Rules

Lifeguards are happy to enforce any custom house rules in addition to the following standard safety rules. Please inform the team upon arrival if you have specific requests.

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Standard Safety Rules Enforced:

• No running on the pool deck

• No breath-holding games

• No diving unless a designated safe zone is established

• No roughhousing or excessive horseplay

• Non-swimmers must remain in shallow areas and/or wear a lifejacket

• Children under 6 are strongly encouraged to have a parent in the water with them

• Pool inflatables may be removed at any time, should visibility become an issue for lifeguards.

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Lifeguards reserve the right to remove any unsafe items or guests from the pool at any time.

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7. Emergencies

In the event of a critical emergency, lifeguards are required to call 911 immediately. This includes but is not limited to:

• Severe head injuries

• Suspected spinal injuries

• Loss of consciousness (even briefly)

• Seizures

• Loss of limb

• Cardiac arrest or suspected drowning

 

If a guest has a known medical condition, please notify the lifeguards upon arrival. Another guest familiar with the condition should remain on-site throughout the duration of the event. If a lifeguard determines emergency services are required—even if the guest disagrees—911 will be called. The guest may decline treatment upon paramedic arrival. The individual will not be permitted to re-enter the pool while awaiting medical attention.

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8. Arrival and Departure

Lifeguards will arrive a few minutes before the scheduled booking time, ready to begin supervision, to receive any special instructions. Please ensure someone is available to greet the lifeguard(s) upon arrival to review any specific house rules or expectations for the event.

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Lifeguards will end their supervision at the scheduled end time, regardless of whether the party is still ongoing. Once the booking period has ended, the lifeguards will notify the organizer and pool supervision becomes the sole responsibility of the host.

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If you require lifeguards to show up early, or stay late, this time will need to be booked and paid for in advance. It is sometimes a good idea to have the lifeguards arrive before your guests so you can greet everyone appropriately. It is also a good idea to have them leave a bit later, or before the party officially ends, so they don't need to interrupt you while leaving and so water supervision is ongoing while people slowly make their way out of the water.

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**These policies are subject to change without notice. Please review your specific package on booking for current information.