
FREQUENTLY ASKED QUESTIONS
In the Learn to Swim GROUP programs, there are up to three swimmers per class from Preschool A - Swimmer 6. In Swimmer 7-9, there are up to eight swimmers per class. Our Adult Learn to Swim classes take up to five swimmers per class.
The short answer is, no. If you book a mobile package of 8 lessons or book a regular session of 8 or 9 lessons with us, you may not split lessons between children. Insurance reasons aside, we find that all the progress really starts to happen after 4 lessons. At this point, enough rapport has been established where there is trust built between swimmer and instructor. To keep the magic happening, they will need to complete the session!
Please contact us to discuss your child's swimming abilities and/or to book a free assessment.
If your child is registered in a skill/curriculum-based program they will receive a report card. Successful swimmers will also receive a badge! If your child is registered in our Guppy program, please bring your report package back to us each session so we can continue filling in their progress.
If your child is registered in a Parent and Tot program, Infant Survival or Swim to Thrive Program, they will receive a certificate with their greatest accomplishments on it!
Marlin Swim Academy is incredibly proud of our new programs!
- We are able to offer two streams of Parent and Tot lessons (4m-3y) including Social and Skills!
- Our Guppy Program (formerly Preschool) for 2-5y has been revamped to line up with survival skill building.
- Our 6y+ group are using the Lifesaving Society Swimmer program. You can expect some changes here in early 2026.
- Adult Learn to Swim programs are learn at your own pace and include education on water trauma, breath control, physics and body mechanics as well as basic stroke development.
Our specialty programs include:
- Infant Survival
- Swim to Thrive
- Open Water Training
- Advanced Leadership
More information on our programs can be found here.
Please see our Cancellation/Refund policy located here.
We are one of few private swim companies where ALL members of our team are instructors. We just LOVE to teach!! It is possible that you have tried to reach us at a time where no one is available to take your call. Please leave us a message and a member of the team will return your call as quickly as possible.
Yes! Marlin Swim Academy was founded in Ancaster, ON. The leadership team resides in communities in Hamilton and West Lincoln. All instructors on the mobile team are local to their travel areas. When you hire from Marlin Swim Academy, you are directly supporting your neighbours!
Yes, we have many courses to choose from, including those that are approved by WSIB. Check out First Aid page for more information.
We have two booking portals that serve two different functions. Unfortunately, neither does everything we need in order to offer the most flexibility with our programs.
Marketbox - Our mobile system uses GPS to help with instructor travel time. This is what our mobile team uses to keep track of individual lesson bookings and allow for easier rescheduling for clients to work around vacations and make up lessons due to weather cancellations.
Jackrabbit - Our new indoor software system that allows for group lesson registration, skill tracking and permanent location options.